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Our passion for providing a high quality service extends to our lettings customers.

Letting your property doesn't have to be a complicated process. We will advise you at every stage to ensure that finding the most suitable tenant for your property happens quickly and is as stress free as possible.

Free Rental Valuation
We’ll help you to obtain the best return on your investment by working with you to set a rental value and prepare a marketing strategy.

Preparing to Market
Organising EPC certificates, Gas & electrical reports, Health & safety legislation and any pre-rental maintenance can be a daunting task. We can handle everything on your behalf!

Finding Suitable Tenants
We know the importance of finding good and trustworthy tenants. We take great care in finding the best possible tenants and ensuring that all the necessary references and credit checks are in place before they move in.

Assured Shorthold Tenancy Agreement
We will provide an up to date tenancy agreement along with any additional paperwork, ensuring you are fully compliant with legislation and are protected throughout the tenancy term.

Property Management
We provide a full management service to include rent collection, dealing with day to day maintenance issues and quarterly property checks, meaning you can leave your property in safe hands.

Tenant Fees

The Property Cloud are not permitted to take any fees from you or anyone acting on your behalf for the duration of your tenancy. Permitted payments are the only changes lawfully allowed and are listed below for your records:

  1. the rent;
  2. a refundable tenancy deposit capped at no more than five weeks’ rent where the annual rent is less than £50,000, or six weeks’ rent where the total annual rent is £50,000 or above;
  3. a refundable holding deposit (to reserve a property) capped at no more than one week’s rent;
  4. payments to change the tenancy when requested by the tenant, capped at £50, or reasonable costs incurred if higher;
  5. payments associated with early termination of the tenancy, when requested by the tenant;
  6. payments in respect of utilities, communication services, TV licence and council tax; and g) A default fee for late payment of rent and replacement of a lost key/security device, where required under a tenancy agreement.

Late Rent Payment Fee - A default fee will be charged for late payment of rent but only where the rent payment has been outstanding for 14 days or more (from the date set out in the tenancy agreement). Any fee charged will be no more than 3% above the Bank of England’s base rate for each day that the payment has been outstanding.

Changes to Existing Tenancy Agreement - Should any changes to an existing tenancy agreement be made at the request of the Tenant, a fee of £48 inc vat will be due.

Lost Keys or Security Devices - A default fee will be charged for a lost key or equivalent security device. The Property Cloud will provide evidence in writing to the Tenant liable for the payment to demonstrate that the costs they have incurred are reasonable and fair.

For more information on the services we provide please contact us on 020 8935 5256 or email

Members Of

The Property Cloud are members of the following organisations for lettings:


The Property Cloud are also member of the Safeagent CMP scheme.